Help Us Improve Your Transit System

January 27, 2011

Kittelson & Associates, Inc. is proud to be leading a team in the development of the Transit Capacity and Quality Service Manual (TCQSM), 3rd Edition. As defined in the most recent edition of this publication:

The Transit Capacity and Quality of Service Manual (TCQSM) provides transportation practitioners with a consistent set of techniques for evaluating the quality of service and capacity of transit services, facilities, and systems. The manual’s objectives include providing a logical set of methods for assessing transit services, facilities, and systems; assuring that practitioners have access to the latest research results; and presenting example problems illustrating the application of different procedures. The TCQSM is the primary source document incorporating research findings on transit capacity and quality of service.

How can you help? We need assistance from volunteers like you to ensure this manual stays relevant to the transit community. You can help by filling out a brief TCQSM online survey. This survey will take approximately 15 minutes to complete and all answers are confidential. Survey responses need to be completed prior to February 7, 2011.

It is not necessary to have previously used the TCQSM to participate in this survey; however, if you would like additional information about the manual before beginning, please view one of several comprehensive & fully narrated PowerPoint presentations or download a full copy of the 2nd edition from the Transportation Research Board's website.

Your time and input in this process is appreciated and will be an important contribution toward developing the 3rd Edition of the manual.

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